Thank you to our guests who rated us as a 5-star hotel in Houston!

JW Wins the 2018 TripAdvisor Certificate of Excellence

Now in its eighth year, the achievement celebrates businesses that have earned great traveler reviews on TripAdvisor over the past year. Certificate of Excellence recipients include accommodations, restaurants and attractions located all over the world that have continually delivered a quality customer experience.  Read more reasons why we are the best hotel in Houston.


TripAdvisor Badge of Excellence Award JW Downtown Houston Hotels


We are honored to be among the luxury hotels in Houston to receive this esteemed award.  The JW Marriott Houston Downtown offers a boutique hotel experience in Houston with a culturally inspired atmosphere and elegant amenities renowned by the JW Marriott brand.  This Downtown Houston landmark has been redesigned into an edgy, modern hotel near Houston’s high profile entertainment stadiums, medical district and sports venues.  Our room design was created to delight guests accustomed to the royal treatment with plush beds, warm colors and extra-large soaking tubs to provide the comforts of home with a luxury twist.  Guests will discover an inspired SPA concept that is organized by four distinct benefits: renew, calm, invigorate, and indulge. And whether you’re fatigued from a long journey, or simply desire a well-deserved retreat, we offer a personalized spa experience that is as effortless as it is rewarding. The chefs and craft bartenders of Main Kitchen Restaurant draw inspiration from the local flavors and ingredients of Houston and Texas to present American comfort.  Whether you visit us for business or leisure, you can rest assured you’ll receive the standard of excellence that awarded us phenomenal ratings on TripAdvisor.

JW Downtown Houston Texas Soaking Tub

“TripAdvisor is excited to announce the recipients of the 2018 Certificate of Excellence, which celebrates businesses that have consistently received strong praise and ratings from travelers,” said Heather Leisman, Vice President of Industry Marketing, TripAdvisor. “This recognition allows us to publicly honor businesses that are actively engaging with customers and using feedback to help travelers identify and confidently book the perfect trip.”


The Certificate of Excellence accounts for the quality, quantity and recency of reviews submitted by travelers on TripAdvisor over a 12-month period. To qualify, a business must maintain an overall TripAdvisor bubble rating of at least four out of five, have a minimum number of reviews and must have been listed on TripAdvisor for at least 12 months.